Saregama Carvaan Hindi - Portable Music Player with 5000 Preloaded Songs, FM/BT/AUX (Charcoal Gray)

Very poor build quality. Stopped working after 2 months.Called carvaan service center - They are saying since two days that their servers are down and hence can not take complaints. This guy by the name Manoj Pujari told me that he will register the complaint as soon as the servers are up but he just did not care to do so - despite me calling them thrice yesterday to take a status update of the servers. I have called them just now again for the third day straight and now they are saying that there is only mail in service available in entire Delhi-NCR and no Technician visit is available in the entire Delhi-NCR. Also, they told me that the repair will take around 7-10 working days.Guys, I would suggest don't buy carvaan. It's a really pathetic experience so far. If a company cannot give good service for such a premium product and that too in delhi-ncr then it's of no use.

SAREGAMA switch on the device showed a blinking blue light I just 4 months of purchase which is refused to be serviced by SAREGAMA company. As per them, individual cannot claim warranty if the serial number is missing which is a barcode sticker on the bottom of device. This sticker was never received with the device nor is mentioned on the device. We are stuck with this crap left nowhere. Trying to contact Amazon now for further action

Good concept but terrible quality of parts used. Battery doesnt charge to full even after 10 hours of overnight charging (tried a few times). Remote control uses flimsy pieces of plastic - top 3 buttons dont work - battery stays loose in the slot provided and needed a piece of paper to stay put. Very disappointed with the product.

Not worth the hassle. The product was delivered on 7th sep without a remote, replacement was delivered on 9th with a remote tht doesn't work.@saregama, please ensure the product is tested before it's sent to anyone and has all the accessories@Amazon, poor customer service you do not haveam option to replace a replaced product. A product that has defects from day one. Now you expect me to request for refund and order again?

Build quality and finish is very good and it is still light weight. Sound quality is above average - suits for the music it holds. It is very easy to operate. The provision of FM, blue-tooth and USB inputs gives good expandability.The collection of songs is above average. Since HMV to RPG, they've the best repository of bollywood music but they do not have good understanding of making nice collections of songs. Their lack of this skill helped Gulshan Kumar made T-Series a grand success. Since the age of cassettes to this beautiful piece of digital music player, I've always found some baggage in their choice of collection. Sometimes it feels they push their choice than what listeners want. Sometimes, it looks they want to push some songs just because they've paid for rights of the whole set.The Set went blank once and they promptly replaced after call to customer care and some basic diagnosis over phone. This was during warranty period. I got it from Amazon as no store was even aware that such a product has been launched. Now a days, I see a lot of Carvaan boxes on so many stores. Selling network is good now, and I hope service network is as good after warranty is over.Overall a very good product - this is the (almost) best thing they could have done with the golden collection they've. This is a perfect all in one portable device with a good collection for senior generation. I still find Amazon Prime Music collection a good add-on for so many rare songs that I did not find in many other repositories. With Prime Music and Carvaan, I've got the best of both worlds.Edit: In this old review, one of the first things I mentioned is that the sound is above average and suits the music it HOLDS. You buy this for pre-stored bollywood OLDIES. Saw a lot many reviews complaining about sound. If anybody buys this as bluetooth or aux speaker, it's a wrong choice. You can get much better speakers under this price. Even an F&D at half this price will give you better bass. Know what you want before reading what they sell... any product.I bought this as a package. Also saw a lot of reviews about bad product. Either build quality has drastically degraded (shouldn't be the case, I guess, as half a dozen people I know did not face any such issue, except me and I mentioned that replacement experience) - or retailers might be spamming Amazon, but then most of these are verified purchasers! So think twice before you make choice. Prime Music with any ubiquitous bluetooth portable speakers (check jbl go or portonics sound drum or once with similar ratings) can give similar or better results.

I purchased it as gifts for mother.....that something she cud enjoy for once.......just after 3 months of purchase volume control stopped working......and now....saregama mode stopped working......can't even load 1 of 5000 songs now......I need replacement as soon as possible........

All songs are jumbled up. There is no instruments music in it although I have heard it on other sets. Bad product. Got cheated on this one. Bad buy for an expensive buy.

I got the product replaced once which arrived in a defective condition because the battery wouldn't work for more than 30-40mins and then the replacement I've received now has a problem with its FM player (doesn't scan networks at all). Durability is a serious issue with this product. The song collection si great but the product itself isn't worth the hype.

Purchased as a gift for my dad a while ago and he loved it and still uses it alot. Has good selection of songs and can even put USB in for extra songs and use as a speaker.

Product as described.

qiality of songs

Bought the unit two times in the hope of getting a working unit.It failed both the times. The unit gets stuck at one particular song “Rhimjhim ke Tarane”.Found it too annoying to see the same defect in both the units. We paid shipping and returned the units. Loss of $67 in shipping

Keeps on playing the same song again n again .8 Out of 10- Same song played . Voice quality wasn’t good too.Bought if for someone for 50th birthday. It was so embarrassing when I got to know.That was my first online shopping and the last one too. I’m not going to buy anything online ..Returned the product. Still waiting for the payment.