Dell KM5221W Pro Wireless Keyboard and Mouse Combo, Programmable Keys and Battery Indicator Light - Black

After 6 months, mouse and keyboard stopped working & i called dell for replacement. Dell team said, they will help, but they needed serial number, and surprisingly, i checked my keyboard and mouse and there were no serial number, i was fooled and i got fraud device.

Keyboard and mouse working fine . But the box was open at one side

Missing part

Just got it and so far it is great. I have been using a Logi K545 and I hate it. Every time I use it I swear I'm going to throw it in the garbage. The keys are so sensitive that that add any key you hit or even brush against. Takes longer to correct the errors than it does to type something. The new Dell is so smooth and so quiet no key clicking at all. BUT IT! Hook up was a breeze, add batteries, included, put dongle in USB port and turn on the keyboard and mouse, that is it. Using Windows 11. UPDATE With in a few days two of the keys stuck down, the 3 and 6. Have asked for a replacement we will see how that one works. Took away 4 starts. Cancelled the replacement too long to deliver it. Now waiting for refund!!!!!! SECOND update Received my refund everything worked out would do business with them again put 4 starts back.

Amazing purchase. Has lasted through a lot of travel with no issues. Works great

Great product and excellent service from the seller. I reached out to request a copy of the invoice, and they responded promptly and professionally. Very satisfied with the experience!

Keep clear from this model. I had nothing but trouble with the mice. Keyboard seems OK. Worked OK to begin with then files I was working on kept on being asked to be deleted and text was randomly deleting itself. Googled it and apparently it is a common problem with their wireless keyboards and mice. People with similar issues had to revert back to wired connections or they bought logitech.

Perfect!