URUQ Hydroponic Growing System Indoor Garden: 12 Capsules Indoor Gardening System with LED Grow Light, Height Adjustable Plant Germination Kit, Quiet Smart Pump, Hydroponic Pot, Fresh Harvest, Black

I unpacked the product and filled it with water and plugged it in. I powered it on and the lights immediately turned on and worked on all settings, the light by the pump button was on, and the pump was plugged in but it was not working no matter what I did, I have 2 units so I tested it with the other pump to double check and sure enough the new pump was broken. This is the second time I have bought this uruq 12 pod garden, and while the first one has been working, I can hear the pump making more noise and struggling to work as flawlessly as before even after cleaning it, so it seems these pumps may be a MAJOR weak point of these units and I expect the other one to fail shortly….. Without the pump they are nothing more than a glorified plant holder. The light measures from the counter not where the plants grow, it also is 17 inches not 21 so be cautious!! I really like the product but 1 unit being broken upon arrival and 1 unit showing similar signs of failure after only a month makes me think there is a serious flaw with the pumps. I have emailed support and heard nothing back. EDIT: The seller reached out after emailing them, and leaving the review. They provided a full refund for the broken product. Although the product was broken upon delivery the company made it right as best as they could. BE PATIENT WITH THEM if you have any issues. They will resolve it, but the process itself did take about 5 days so just be patient and they will be sure to take care of you in an acceptable manner.

Love this system, does wonders in helping me get my plants started for my garden. Also keeps growing herbs for me during the winter for my meals.

I love these!! I have purchased 2 so far. The reason for the 4 stars is because both of my units lights will sometimes turn off randomly which is a problem if I ever go out of town. The pumps are still good so far as I trim back my roots to prevent them getting tangled and clogging and breaking the pump. I’m guessing the pump fail on other reviews may be due to user error but if mine fails I will come back and edit this review. For the price I love the unit. I love that it has the nice caps to cover unused holes too. My first unit was a different brand and doesn’t have caps so it’s really not good. I also like that there is a good spacing between the hole as opposed to other brands. I love the ability to tilt up if needed and the height is good for me so far. Everything is growing great except my 3 attempts at cilantro, lemon grass and something else but that’s the seeds not the system. Also idk where people are complaining about it not coming with seeds! Nowhere does it say it comes with seeds plus wouldn’t people normally want to pick what they want to grow anyways? I thought these complaints were absurd. If the buyer had any tips on how to keep the lights from randomly turning off in the middle of a cycle that would be great. My other brand stays on for 10hrs and off for I think 7hrs and I’ve never had to touch it but this one is inconsistent so a fix for that and this unit is a 5 star all the way! Amended review. I have changed back to 5 stars as I have resolved the light issue I’m pretty sure. I’m posting since there have been a lot of complaints about this and they may all be user error. When u want to set the lights you not only have to plug them in but I need to turn off the lights and then turn them back on. This resets the automatic timers. These are wonderful and I highly recommend to everyone! I have already gotten many of my clients to purchase and everyone is very pleased with them as well.

Love this, 2 days and my seeds were sprouting.....easy to use....turn on, pick settings and walk away.

Do not buy this, pump stopped working after 3 months, without the pump it will not work well. Complete waste of money and time