Question 1

How do you reset the lock combination?

Accepted Answer

1. You want to open the luggage first by setting the combination to 000 2. Then slide the TSA button towards the Red dot to open it and pop out the zipper pulls 3. Then there is a little silver hole in between the zipper pulls & the 000 combination 4. With a pen, pencil or paper clip or something pointed; press firmly on the silver hole button until you hear a click. Keep the pen, pencil or paper clip pressed down 4. As you hold down the pen, pencil or paper clip; change the number from 000 to a new number you are comfortable with 5. After you confirm your new number you are going to let go of the pen, pencil or paper clip and slide the TSA button back to the original position. At anytime you don't remember the code or the lock doesn't respond then we can't open it over the phone and you will have to use one of our repair centers to help you. You can also contact us direct at 1-800-558-3344 to help you.

Question 2

Inside of the bag is a short loop (about 2 in.).  It's behind the mesh-sided divider and has a clamp thingie.  Does anyone know its purpose?

Accepted Answer

Hang your hanger clothes on the Loop, and fold inside that section, and strap in.  When you arrive at your location, simply remove from the bag, and hang in the closet.  No more need for garment bags.  I don’t know why all luggage makers don’t put them in their bags.

Question 3

Received the suit case but it's locked don't know the code

Accepted Answer

Go to delsey.com to find out how to set your unique code. In the meantime, to open the case, set the tumblers to 0000. Slide the little latches on either side of the handle away from the midline. This releases the lock and allows the case to be opened. Delsey really should include instructions at shipping!

Question 4

Has anyone tried traveling with this as a carry-on internationally (specifically American Airlines or Finnair)?

Accepted Answer

Yes. Traveled to Rome 2018 with the 22 inch via AA with no problem. It fit in the test  box in the airport and in the overhead. I do plan to purchase the 21” as for my husband. Love this luggage...have never seen anyone else with the style. Also noticed it is very popular in stores in Europe.

ASIN	B01HIATF6E
Best Sellers Rank	#1,915,054 in Clothing, Shoes & Jewelry ( See Top 100 in Clothing, Shoes & Jewelry ) #1,834 in Suitcases
Brand Name	DELSEY PARIS
Capacity	94 liters
Color	Champagne White
Customer Reviews	4.6 4.6 out of 5 stars (1,673)
Global Trade Identification Number	00098376039304
Handle Type	Telescopic Extendable Handle
Item Dimensions L x W x H	24"L x 11"W x 16.5"H
Item Type Name	Checked Luggage
Item Weight	11 pounds
Lock Type	Combination Lock
Manufacturer	Delsey Luggage, Inc.
Manufacturer Part Number	401670810-15
Material Type	Polycarbonate (PC)
Model Number	40167081015
Number Of Pockets	4
Number of Handles	2
Number of Items	1
Number of Sections	2
Number of wheels	4
Other Special Features of the Product	Telescopic Handle
Pattern	Solid
Shell Type	Hard
Size	Checked-Medium 24 Inch
Storage Volume	94 liters
Strap Type	Detachable
Style Name	Chatelet Hard+ Hardside Luggage With Spinner Wheels
Subject Character	DELSEY PARIS
Theme	Elegance, Parisian
UPC	098376039304
Unit Count	1 Count
Water Resistance Level	Water Resistant
Wheel Type	Spinner

DELSEY PARIS Chatelet Hard+ Hardside Luggage with Spinner Wheels, Champagne White, Checked-Medium 24 Inch

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