L2 Link Plus (Smart Series Hub), 5 W, 230 V, White

Bought to replace an older LightwaveRF hub. We have many LW plugs, sockets and light switches, but as I was installing a new 4x dimmer switch - with the new Smart tech. I decided to upgrade the hub at the same time. What I didn't realise at the time was that not only does the hub now allow me to voice control the new 4 dimmer switches using a Google/Nest home hub screen, but it also allows me to voice control all of the other Lightwave devices too - via the google hub. They just automatically work. The new light switch also works with my Apple HomePods, so I can choose to either tell google or siri to turn on the lights in the kitchen - and when walking back into the living room with things in my hands, I can tell siri to turn off the lights. It's brilliant. And works flawlessly. Also great for setting up timers to automatically put on the lights in the home at dusk and turn them off at bedtime. The old app was good - but the new one with the Link Plus is even more refined. Easy to use too. Great product.

My first gen hub stopped working and I was concerned that replacement, with 2nd gen would be a problem. No need to worry, worked like a charm. Very pleased with new hub working all of my original switches.

It took over a week to get this product working. Below is a breakdown of my experience. Maybe that will help others decide: 1. Plugging in the device through to my home router through a switch just gives a solid red light. 2. The Lightwave support web pages are quite poor. What to do on a solid red light can't be found anywhere. 3. After much testing and resets with the Lightwave support team, the device was sent back to the manufacturer to test. It was returned as working fine and they covered all the transportation through DPD. 4. Reset instructions of the Link Plus, mentioned in the point above, were provided by support. This could have been published on their support pages which would save a lot of time and effort. 5. The Lightwave Link Plus did eventually work when the device was plugged directly into the router (not via a switch). Starting with this as a first step could save a lot of time effort during the support call. I do believe this is published on the Lightwave website so yes, agree, the fault lies with me for not following but with a router with only two Ethernet ports (Sky router), why would a network device greedily require its own wired connection is unusual as hence the impact is quite severe. You may have to rewire your network or upgrade your router to run this product on your home network. 6. A chat support channel is not provided by Lightwave, only email support so it takes a while and some patience to work with their support team, who are available 9-6, Monday to Friday. My opinion, I would recommend Lightwave upgrade their firmware on the Link Plus to ensure this device works through a switch which has shared Ethernet traffic, as with most home network devices. I was very close at returning the device due to this problem and believe many other one star reviews were people returning this device due to being frustrated with getting the Link Plus to work. It should be plug and play. Now I have the device showing a solid green light, it works fine. Lights are controlled through the Lightwave app which nicely gives you Watts used and works through Apple’s Home app although, only one phone in your household will be able to control the lights through Apple Home and you will have to install the Lightwave app on other phones to control the lights by members of your household, logging in using your Lightwave app credentials. I could not get the app working through Amazon Alexa. It was asking for a secondary app, Lightwave RF to be installed on the phone to get the Alexa app to control it and there are some login account issues to get that to work. I have left it for now. Something to troubleshoot another day. One other point, many reviewers are mentioning flickering of lights. I have standard LED GU10 bulbs from Costco. Yes, they do flicker but only when the dimmer is turned right down to less than 15%, which realistically, people won’t do. Hope the above helps. If you’re in the UK, there’s not much else you can buy to match this product, if you don’t want to change your bulbs.

Essential to make the most of Lightwave Smart series range series. Feature to change the colour of the LED pointless in my opinion as sits in cupboard. Very short NW cable supplied but micro USB connector for its 5V supply enables powering from a mains socket with integrated USB connector saving the need to use the supplied wall brick which would take up a power socket. Tech support is good website by raising a ticket and corresponding over email. Telephone support questionable as call g never got answered when I tried. No possibility to extend coverage in a very large house using a booster - only recommendation to move the Link Plus HUB Which is difficult with a 30cm NW cable! Certainly does not like going though NW HUB - needs to plug directly into router. Twice the price of their Connect Series HUB though. Not needed to reboot it in over 12 months.

Purchased with a few more items of the Lightwave products. I am an electrician though and found the install very easy. Used with remote switches it can easily be controlled. For the cost it’s a great buy and works very well.

The Link Plus hub was very easy to setup. Once that's in place it's only seconds to connect each of the wall sockets. The on-line back-up support was fantastic. Have nothing but praise for the product and the support team. I've used several other products and this has been the easiest to use of all.

Wow, this thing is EXPENSIVE compared to the other systems, like Philips Hue, but it's needed if you want to connect it to things like Alexa or Google Home or control the devices via an app Setup was quite easy, the silly thing to change the light colour is an addition that isn't really needed but the lights are BRIGHT compared to others! I like the idea that Lightwave can add in power sockets as well as switches, but the cost far outweighs the benefits Here's the odd thing, I've connected it to Alexa, and I can control the switch from the Alexa app, but I can't control it with voice, I have no idea why as everything else I have attached (various Hue bulbs) all work without any problems Overall, this thing does what you'd expect from a hub, but tuck it away so you can't see the light in a darkened room, as (like the switches) the glow is rather distracting I just hope Lightwave can employ someone who understands even a little about UX, because their first & second generation products all have the same issues - they're too damn bright in a darkened room (like when the lights are off) It doesn't help that their instruction leaflet in the package is horribly out of date as it only mentions the iPhone app, and doesn't even give the app's exact name, so I ended up with the wrong one to begin with!

Easy installation and works as expected! Great controll.