TimeArrow TAF288S-BN Bathroom Faucet

Update March 2025. We bought two sets of the satin steel taps in 2018 to use in a dual sink bathroom construction. They get used at least twice a day and we were quite happy with them. A couple of months ago I noticed a wet puddle between the taps and the faucet. Not a lot of water, but it was there in the evening after not having used the sink for 12 hours, so that was concerning. I thought it might be the faucet draining out, so I removed it and stripped the assembly down. It had triple o-rings, which was good but two of them had visible nicks, so I replaced the o-rings and reassembled the faucet. I was still getting the water puddle, and at that point I decided to purchase a replacement set. Seven years on, and the replacement set are not identical to the originals. The original taps had a satin silver plastic top cap, you could prise off, to expose a cross head screw that attached the tap handle to the valve spindle. The new ones have solid heads, and also they have a (red and blue) small soft rubber circular feature indicating which tap is hot or cold on the shaft. They felt flimsy, the cold tap in particular, it would flex as you moved the tap lever from off to on. Okay, it solved the leak problem, but I wasn't very impressed. One day soon after they were installed, the hot tap came off in my hand. I found there was an allen key screw behind the red rubber insert, which, when the insert was removed, could be accessed by an allen key. Having removed the insert, and returned the tap to the valve stem, I was able to tighten the tap lever to the valve stem. I also checked the cold tap allen key by removing the blue insert, and found it to be loose. After tightening both, the feel of the taps became much sturdier. These are ok, but don't match the pair on the second sink. Anticipate having to check the tap handles are securely fitted if you purchase these. Original review for gold finished variant We bought these gold taps for our guest bathroom renovation. Their style (and color) were a good match for the design we were going for. When we installed them, we discovered the hot tap had a defect that prevented tightening it to the marble countertop. We contacted Time Arrow through the Amazon website and they were very responsive. As soon as they had more in stock, they sent us a new set. Excellent service. We are very pleased with this product, they feel solid and look stylish, and while the hot tap was defective, TimeArrow were very responsive in resolving it. Bad things sometimes happen, but a good recovery encourages you to do more business with the supplier. UPDATE: After just a few months both the hot tap and the down spout have badly tarnished. But not the cold tap. Neither sure why it is selective or occurring. These are in a guest bathroom so they don’t get used frequently.

UPDATE: 12/06/2020 TimeArrow said they will send me a new drain stopper to replace the one I have with silver spots. So their customer service is amazing and they deserve 5+ stars for an amazing product and even better customer service. 12/06/2020: Below is my original review, this is my updated commentary. The faucet works great and looks to be great quality. I’ve added a picture of the drain stopper and how the gold finish is spotty. I have the faucet installed so I would prefer not to uninstall it and send it all back for this one piece. I’m hoping Aaron will see this review and just send out a new piece. I can’t speak to the durability of the finish, and the finish is great on the faucet itself, but something went wrong with the stopper, and the silver spots in the middle of the gold stopper sticks out and is bothersome to me. The faucet is great quality and beautiful to look at...it’s functional too. I love the real gold look, which is much darker than what other manufacturers call ‘gold’! This is the color of real gold, so don’t be surprised if it doesn’t match your ‘gold’ colored accessories in the bathroom. The faucet is much darker than all the ‘gold’ towel hangers and toilet paper holder, that I have in the bathroom, but I love this faucet and would replace everything else in the bathroom before the faucet.

Frankly speaking, I liked the square goose neck style, but the price is much cheaper than other products, I am a little worried about its quality, however, I am very happy with its quality ! I have being using it for a month, it works well, feel its water flow is strong but with water conservation sense, the faucet and its aerator quality is great, and the brushed nickel finish matches nicely with our bathroom, also resists fingerprints and water spots to keep it looking clean and beautiful. The installation was easy, but if you want to remove the aerator to clean the pipes after first install, you have to remove it with the given tool, I wish there is an easier way. The included pop up drain is plastic but good. I am very happy with this product.

This faucet is wonderful. I love how the spigot moves back and forth.

I purchased my faucet in sept 2019. My aerator got stuck and broke when I removed it to clean. I contacted TimeArrow, the manufacturer and they were outstanding in resolving my problem. I couldn’t find the same type of aerator in the big box stores or on Amazon. A new one was shipped. Took 9 days to get here but U.S. postal service may have removed the paperwork and sent it to be. I contacted TimeArrow again and requested another replacement. The next day, the original aerator arrived. Why it got separated is beyond me. I reached out to TimeArrow to cancel the replacement to the replacement. If not, I will get an extra one. Jackie and Max at TimeArrow were very kind and helped me out. Much appreciation for their efforts and all others involved. Thank you!!! The faucet continues to work perfectly. Highly recommend.

Installation took slightly longer than major brand name faucets, but once installed looks good. Can't commend on quality or durability of the finish since it has only been installed for less than a year. Works as smoothly as name brands. Stylish, and I found vanity lights and shower control from different manufacturers that looked similar enough in style that without really studying the three pieces, it looks like they all came from the same manufacturer.

TimeArrow Brushed Gold 2 Handle 8 Inch Widespread Bathroom Sink Faucet with Pop-Up Drain, 2 years after I purchased it it was leaking and the plumber came and told me that it was 100% corroded and needed to be trashed. That the quality was terrible.

AFTER POSTING THIS REVIEW DETAILING MY ISSUE WITH THE FAUCET I HEARD FROM THE COMPANY. MY FAUCET WILL BE REPLACED. I'M VERY IMPRESSED WITH THE PROMPT REPLY AND THE REPLACEMENT. MAX WAS RESPONSIVE AND EASY TO DEAL WITH. I'M SO HAPPY WITH THIS AS I LOVE THE DESIGN- LOOKS GREAT WITH MY NEW VANITY AND MARBLE TOP. I very much like the design of this faucet. However within 2 months of install the left valve stem had issues. It was impossible to shut off the flow of hot water. I paid for it to be serviced, and it was fine for another few months, but again, the valve needs to be serviced. The repair person indicated the small disk inside the stem is not held in place properly to stop the flow of water, and will continue to have issues. I need to have this resolved or will need to replace the faucet.

The parts to attach the hoses are not made well the plastic part broke on 2 of 4 faucets ordered. The push up pop up drain is also not constructed well and 1 piece broke during installation. Still waiting for customer service to call back. Once installed it looks nice. 2 faucets need the replacement parts before they will work and I have to pay the plumber twice now as he will have to come back once someone gets back to me on the broken pieces

I returned this faucet as it was a bit too dark for the other gold features in our bathroom. It is very nice and we didn't use it, but I'm sure it works as it is supposed to. The polished brass is what I needed rather than the brushed gold.