Question 1

I ran the desk down to lower level, now it won’t raise.  it keeps flashing ast on the display.  it was working fine, now it won’t raise

Accepted Answer

I had the same issue. There is no S button in my version. The text AST appears when you set minimum height and and current position is less than the minimum height which you set. In this case, Down arrow button can be used to both UP and Down.  To fix the issue, increase the height to cross the minimum height which you set. Once you crossed it, you would be able clear your minimum height setting as per the manual. Then your desk will work as usual. i.e AST will be cleared and current height will be displayed in the screen

Question 2

How do you contact fezibo?  i purchased a fezibo desk less than a year ago and it stopped working (e06) and am unable to get a response from them.

Accepted Answer

I reached out to the company and received a response and I'm so relieved it worked.

Lower the DESKTOP to its lowest position (if not, perform at the current height).
Pressing on ⬇ NON-Releasing for at least 6-10 seconds UNTIL the display shifts to “E-1/rES” (then release, press again on ⬇ until the read of the lowest height is shown on the display).
Pressing on S key NON-Releasing for at least 10-15 seconds UNTIL the display shifts to "FAC" (then release, press again on S key to finalize the factory reset).

Question 3

Would this desk support a 2 monitor mount on it?

Accepted Answer

Yes it would, I have arms in which both of my monitors are attached to it.  The only thing is that the desk itself is on the thin side, less than 1 inch.  For my monitor arms I used an extra ceramic stone coaster to put on the table for the vice on the arms to be able to work.  Been like this for a while now and have not had any issues.

Question 4

Will this desk support a dual monitor, 32” each, arm? My current desk can barely hold a single monitor arm!

Accepted Answer

Yes, I have a dual monitor arm on mine and it’s works seamlessly.

Color	White
Product Dimensions	60.96 x 101.6 x 68.99 cm; 17.74 kg
Is Assembly Required	Yes
Assembly Type	Require Assembly
Installation Type	Freestanding
Primary material	Alloy Steel Wood
Type of Wood	Alloy Steel
Top Material	Wood
Finish Type	White
Style	Industrial
Capacity	100 × 60 cm
Number of Pieces	1
What is in the box?	Assembly Screws and Accessories
Item Shape	Rectangular
Frame finish	Alloy steel
Care Instructions	FEZIBO Sturdy Height Adjustable Electric Standing Desk with Drawers, 55 x 24 Inch Stand Up Table with Large Storage Shelf, Sit Stand Desk, Black Top
Shipping Weight	17.74 Kilograms
Item Model Number	EU-Y-SDE-40W-T
Department	Unisex - Adult
Manufacturer	FEZIBO
Item model number	EU-Y-SDE-40W-T
ASIN	B099ZTMGYQ

Height-Adjustable Electric Desk with USB-A and USB-C Charging Ports, 100 x 60 cm, Sit-Standing Desk, White

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