Vellgoo 3300 Sq.Ft Dehumidifier, 34 Pint Smart Humidity Control, Drain Hose | ENERGY STAR Most Efficient 2025, 3 Drainage Options, High Efficiency Compressor, Auto Defrost, Auto Restart

I did not realize I need a dehumidifier in northern California until I saw some mold appeared on the wall. I bought three thermometers and placed them in the rooms where molds coming out. During the night, the humidity went up 10%-15% in my bedroom and I can see tiny water drops on the lower end of window glass. One side of the dry wall seems damped when I touched. My wife and I have replaced the roof, sealed all the windows from outside. Although these improves a lot but problem still exists. We've tried to open the windows as long as possible but this is not that efficient to remove the moisture out of some of the rooms. Restroom is OK because we turned on the exhaust fan after showers.So we decided to by a dehumidifier.We 've consider the one that Costco sales also other brands that listed in energystar.gov. We are also thinking to install one that can directly have connected to our central A/C but it costs too much. Besides, we need one that uses less energy due to the unreasonable high electrical bill from PG&E. Not like M**** and other brands, it uses only half of the power - around 280 watts/h with similar capability.We got the unit in March to tried it out. Within less than 30 minibuses, my small bedroom can be dry as low as 40-45% RH from 70% with door closed. Even the walls are dried. So far, I have not seen any mold coming back yet in. except too dry make my nose feel uncomfortable.One issue is that the unit shows flashing "E1" after turn on a while. Fortunately, I emailed to customer service, Mina replied almost right away. Just in two emails, I got a placement in less a week.This unit it not wireless controllable but I can setup a timer, combine with humidity setting. or simply click the the comfort button. for example, When I set to 55%, the unit will automatelly turn on at about 59% and stopped at 53%. after fan on for a while, it completed stopped and into the idle mode to keep tracking the humidity changes. Although the exhaust air temperature may be 10 F higher when compress is on but it blows a cooler air out after it goes to fan only mode.Pros- Excellent power consumption - kill-a-watt shows in full speed of fan: fully run (about) 280W, fan only: 35W. idle: <1W (with display on, not off)- Excellent customer service- Good Noise level - about 50db measured in 3ft (1m) away in full fan speed- looks better- ready to use (with wheel installed) - please remove the adapter inside the water bucketCons- The display is kind of dimmed, it hard to see when light is too bright.- The display is not changed when E1 is flashing - That will be better If it can show other info when we operate the unit - and we know it still OK like manual stated.Highly recommend from a happy customer.

Having a basement without any ventilation in New England means that the humidity needs to be controlled year-round especially since it's home to my favorite place in the house, my home gym.Like anything else, dehumidifiers don't last forever & it was time for a replacement. After researching a number of options, and reading reviews, I selected the Vellgoo & am very pleased. It effectively reduces the moisture in the air.In terms of accuray, it is on point. I have a humidity monitor in the basement & it consistently matches the reading on the unit. Since my old unit had given up the ghost, when I initially put the Vellgoo on, it was reading 62% & about 7 hours later, 50%. (The collection bucket filled overnight & the auto-shutoff feature engaged, so it increased to 52% this morning (photo)). In terms of the collection bucket, while noted in the description, I didn't think a lot about the size but it's quite small. On the one hand, it's easy to carry up/down stairs while on the other, it will need to be emptied at least daily during the summer months. I'll add however that the collection bucket has a lid! This is fantastic as I've sloshed/spilled plenty of water over the years LOL so it's a really nice perk.Another aspect that was important in selecting this brand/model is the energy efficiency award. Living in an area with very high electricity costs, and knowing during the summer it will run 24/7, the Energy Star award has value.The most difficult part of setup was the patience of allowing it to sit upright for 24 hours before use LOL; otherwise, it's very simple. My basement does not have anywhere to drain the unit so I rely on the included bucket, but a hose & adapter are included for those fortunate to have the other option.Overall, I am very pleased. The unit is very quiet - a nice bonus & is sleek in its design.

This 4500 sq ft dehumidifier seems to be doing what it was bought for...to remove high humidity from basement. It is pretty quiet and maneuvers easily. I empty twice a day...once in evening and once in morning. it has a 1.4 gallon tank and does not get full either time. I just want it to run and not shut off when the tank is full so I empty it twice to make sure the tank does not get full. The tank is easy to remove if you just slide it out easily. I was frustrated a bit on the setting of the humidity % but that was my fault. I reread the instructions and they say to set the humidity level you want it to be at and hold down the arrow for 3 seconds when you reach the number you want. I was not holding the arrow down for 3 seconds and it kept defaulting to 40, which I believe must be the factory setting. I finally got it right and it is working perfectly now. As far as energy efficiency, I will let you know when I get my power bill. So far, I am very happy with this dehumidifier. First one I have ever purchased and look forward to having it a long time.9/16/24 My Vellgoo dehumidifier quit operating as it should. It was not extracting any water and was not keeping the humidity down in our finished basement. I contacted Vellgoo and quickly got a response back from Cheryl. All I can say is WOW! This girl knows her stuff. She quickly told me what to try to see what the problem was and gave me easy to understand step by step instructions how to test it. It ended up being an electrical problem. I had a new dehumidifier by 9/24. Up and running by 9/25 and is purring like a kitten. Very happy with the service I received from Cheryl. She is the BEST!!Update 06/09/2025 The dehumidifier quit pulling water and taking humidity from the finished basement as it had been doing so I sent a message to the service department and Ann responded to my email veery quickly. I told her the problems and she asked me a few questions and I responded to her and she was able to diagnose the problem. Ann knows her stuff and I am very happy with her diagnosis and solution and also how quickly she responded. She was very professional and kind. She should be rewarded for her hard work by getting a big raise!!!

Plugged in July 28, and it worked great. Until the last week or so. Today is Oct. 4 and it is running but humidity level won't go below 57% and there is virtually no water in tank.I usually read and believe the bad reviews first. Don't know why I didn't this time, other than I had a lot going on, needed a dehumidifier and this one seemed to be the perfect one. I liked the size and weight. It was easy for me to carry to basement. I liked the smaller water tank, because it wasn't heavy when full. It was easy to empty. And it was quiet. But lasting only 2 months is totally unacceptable. I don't appreciate spending 250+ for 2 months of operation. I'm tired of getting ripped off every time I turn around...I have it unobstructed, away from a wall. The filter is not dirty. It's running...just not sensing the humidity and removing any from the room.The seller emailed me after I ordered and said to contact them if I had any problems. I'm going to contact them later today. Will report back on my results. But I'm not holding my breath for an easy resolution, because sadly that just isn't how life works anymore....-----------UPDATEI was unable to contact the seller, but I contacted Vellgoo at the email address in their instruction manual. They guarantee an answer within 12 hours, which is actually true. Mina is great. After a couple emails and a test of machine, they are sending me a new machine at no cost! I am so impressed, and my faith in humanity has been restored!!! I added 3 more stars, from 1 to 4, basically for the stellar customer service. Will update further if I receive the replacement and it works. Mina gets 5 stars!!UPDATE #2: They sent me a new dehumidifier, as Mina promised. It worked, but there was a problem with the float in the tank and it would not shut off when the tank was full. I had a few frustrating water wipe ups in basement. I contacted Mina and they promptly sent me a new water tank. I'm hopeful the machine will keep running and will shut off when the water tank is full.I've got to say that Mina's customer service is top notch. Always answers emails, and checks back to make sure things are going well, etc. Well done, Mina! Listen up, Vellgoo, Mina needs a raise!!! She is great.I will report back if there are any more issues, but I'm happy so far. One thing I just love, is that this dehumidifier is so quiet!! I just hope it stays working._________Another final update: Downgrade to 1 star... When I finally got another unit and collection bucket last October, it ran fine for a few weeks, and then I shut off for winter.I turned it on earlier this spring (Today is July 14, 2025) and it has been running like a champ. Until the last day or so... it's running but not removing water and humidity shows 57%.Summary:Original unit purchased 7/25/24.Ran until the end of Sept. 2024.Received a new replacement unit and a new collection bucket in October 2024.Ran the new replacement unit about a month in 2024. Stored it over the winter.Plugged it in approx April 2025 and its no longer working July 14 2025.SO, BASICALLY, THESE WORK ANYWHERE FROM 2 TO 4 MONTHS.I'm done. And disappointed.THIS IS FINAL UPDATE:I contacted Vellgoo about the 2nd unit's failure. Emily answered each email promptly and in order to provide good customer relations (and prob since the one year warranty is still in effect on the original unit until July 25, 2025) they have made good and issued me a credit for this unit.I am happy with the result, and their customer service is great, but I just wish their product had been as good as their customer service. All's well that ends well.ONE STAR FOR DEHUMIDIFIER. FIVE STARS FOR CUSTOMER SERVICE.

Update May 25, 2025 - at their email staff 's direction, we did some troubleshooting to see if the device was having an error that could be reset. Unfortunately that didn't work so their team offered me the choice of refund or replacement. I chose the replacement even though the warranty stays from the date of the original purchase, giving me about another year. The replacement device shipped from Amazon and arrived quickly at my house.This review is now at 4 stars. If it really only lasts a year, it isn't worth the cost. I chose replacement because when it works, it works well and isn't too loud. I hope the replacement lasts longer than a year!Update May 19, 2025 - as of this weekend the dehumidifier has stopped working. It just blows air and isn't pulling any humidity out of the air. I contacted customer service (I also registered it at the time of purchase to extend the warranty to two years) and expect to hear back soon.I'm subtracting two stars while I wait for a response. Having a dehumidifier at this price point only work for under a year is very disappointing.Original review, July 2024 - I impulse bought this dehumidifier right after Houston's most recent hurricane. I decided I needed to better dehumidify a room where my windows leaked. Amazon delivered it quickly and it was very well packaged.My old workhorse dehumidifier still works but is exceptionally loud and weighs a ton so it's hard for me to get it moved in different places or up/down stairs.The appealing factors for this item were the reported quietness and decent water collection tank.And wow, it is quiet. It sounds about like a loud fan (which is a nice background noise.) My old dehumidifier sounds like a lawn mower for comparison.If I tried to run it 24 hours a day, I would probably have to pour out the reservoir multiple times. It's very humid around here. If I had a way to use the gravity drain I would, but until then I will just keep pouring out the bucket. The bucket itself is easy to pull out, and then you just pop off the lid and pour. It's actually very easy compared to my old one. I wish it were a little bit bigger though.So far I have used the timer settings as well as the setting where it will work to a specified level of humidity. Both of these work great. My only concern about the timer, which always works, is that it has a beep at the end. I don't know why, but if you're going to run it for a few hours in a bedroom, note that it will make a noise. Of course you could just run it continuously.The auto stop has worked swimmingly and that's not a pun. So far each time the basin has filled, it has shut off perfectly.I've already recommended this model to a couple of friends. The directions are clear and setup was easy. Note that the hoses are in the bucket and that it has to sit for 24 hours upright before running. There's a giant sticker reminder, you can't miss it.

I picked up the DRYTANK3000 dehumidifier from Amazon a while back, and it’s been a game-changer. Here’s my honest take on this unit.Performance: Right out of the box, the DRYTANK impressed me with its ability to pull moisture daily. I was thrilled with how well it worked.Low Noise: One of my favorite features is the low noise. I could run it all day without it bothering me, which is a huge plus for a dehumidifier this powerful.Affordable: For what it delivers, the DRYTANK is surprisingly affordable. It’s priced competitively, offering premium features without the premium cost. I felt like I got a steal for my money.Lightweight: Weighing just 35 pounds, this unit is remarkably lightweight for its capacity.Energy Efficient: It’s Energy Star-certified, sipping only about 284 watts.Design & Ease of Use: The sleek, compact design fits anywhere, and the simple controls make it a breeze to operate. The 1.4-gallon tank fills fast in humid conditions, but the included drain hose option saves the day if you don’t want to empty it often.Durability & Customer Service: Here’s where my story gets interesting. My unit ran flawlessly for just over two years—then, a month past the warranty, it stopped working. I figured I was out of luck, but I contacted Vellgoo anyway. To my shock, their customer service was unbelievable. Despite being out of the warranty timeframe, they offered me a new unit—no hassle, no excuses. Who does that these days? I’m now waiting for the replacement, and I can’t praise their good customer service enough. It’s rare to find a company that stands behind their product like this.Overall, the DRYTANK3000 is a fantastic dehumidifier—low noise, affordable, lightweight, and energy efficient. Sure, mine gave out after a couple of years, but the performance while it lasted was top-notch, and their unbelievable customer service turned a frustration into a win. If the new unit holds up, I’ll be a customer for life. For anyone needing a solid, budget-friendly dehumidifier with a company that actually cares, this is it.Update: The second unit died after just a week of usage. At this point, I’m not going to reach out to them again—it's probably better to start looking for another brand. That said, I’m still leaving a 5-star review because their customer service truly went above and beyond the first time, and that deserves recognition.

I use the Vellgoo dehumidifier in an indoor laundry area. The space, while not large, is constantly humid. This unit has been great at keeping the humidity down, making a noticeable difference in the room's comfort level. It runs quietly, a plus in a space where noise could easily become annoying.Setting it up was straightforward, and day-to-day is hassle-free. I keep it at 55% humidity, though it goes down at least to about 45%. When it's really humid, the water receptacle needs emptying once a day or so (it's doing its job!). I don’t have a close enough drain to take advantage of it, so if you can, I definitely recommend connecting the included drain hose for continuous drainage to avoid emptying the bucket frequently.All said, after about 9 months of solid performance, the unit suddenly stopped working and wouldn't power up. I reached out to customer service via email, hoping to troubleshoot the problem (and hoping it was as simple as a blown fuse). Mina, the customer service rep, guided me through several troubleshooting steps. Unfortunately, the unit still didn’t power up.Mina’s prompt and efficient handling of the situation was impressive. She arranged for a replacement unit to be delivered, which arrived in just a few days. The new unit works just as well as the original, continuing to keep my laundry area nice and dry.The rating isn't just for the Vellgoo dehumidifier itself, but also for the outstanding customer service I received. Highly recommend both the product and the company behind it!

This was packaged with care. Very clear instructions on the box, in printed materiel and also the unit: let sit upright for 24 hours to ensure refrigerant stabilizing. Very quiet operation about like a small room fan, not annoying at all. We have it in the living room and it's fine. Condenses quite a large volume of water quickly, comes with drain tube and fitting if you want that...I will soon, so thanks.Just two minor suggestions - the bin is a bit of a challenge to grasp and pull out but I got used to it. Indents on the side of the bin would help so you don't have to reach underneath the bottom to pull up and out which is slightly awkward.The power button is easy to see in daytime but goes out at night. Very well labeled and the instruction manual is very nicely printed on quality paper, also easy to read with excellent drawings. The handle to move the unit is perfect and blends with the pleasing cabinet design.If it goes on sale I may purchase another one.EDIT: probably the best dehumidifier I've owned. A little over a year now and this continues to impress. Fills the bin up fast. Quality manufacturing and design, materials, and impressive performance. Even the sound it makes is pleasing, harmonics seem tuned to eliminate any rumble of what a compressor typically sounds like, a welcome white noise while sleeping is all. During the day I don't even notice it. Some thought went into this product.

My Vellgoo dehumidifier worked perfectly for 10 months. It was quiet with easy controls and it did an excellent job managing the humidity in my basement. When it stopped working, I contacted Vellgoo customer service and they sent me a new replacement in a couple of days. Below are some more details of my interactions with Mina, at Vellgoo customer service.I was disappointed when it stopped working, but I contacted Vellgoo customer service and was paired with Mina, who asked me a few questions to help her diagnose the problem. I changed some settings and reported my observations back to Mina, who then diagnosed the likely problem as a fault with the electric control unit. I was expecting instructions for contacting a local service person, but that isn’t what happened. Vellgoo offered me a new replacement dehumidifier, which I accepted quickly and the new dehumidifier was shipped quickly by Mina.The best customer service experience I have ever had. Thank you, Mina, and thank you, Vellgoo.

J'ai acheté ce modèle en remplacement d'un autre que j'ai retourné. Il semble bien car je peux voir l'eau couler dans le tuyau transparent, sauf que l'humidité à baissé de seulement 5 degré en 3 jours, il faut dire que nous avons une température exceptionnellement humide ces temps ci alors je vais attendre que la température change un peu et j'aurai une meilleure idée de l'efficacité de l'appareil.Finalement l'humidité est baissée de 20 degrés et je vois toujours l'eau passer dans le tuyau transparent et je peux la voir sortir au bout. Donc en gros je suis très satisfaite de mon achat.

I moved into a basement apartment for the first time and started having issues with all my belongings just being *damp* now that summer hit. I've had this guy plugged in for about a day now and it managed to pull 5 full tanks of water already and dragged the humidity down from almost 90% to around 50% (measured by the unit itself). I'm in love with it so far and the only downside has been the included drain hose being too short to be even near useful for auto-draining, and that's easily fixed by buying a longer hose.

Within 1.5 years, two of them have died. The first died within 6 months, so they replaced it. The replacement worked for the remainder of the summer and was stored. Now that it's time for it to come out again, the fan turns on, but it doesn't pull any moisture out of the air. It was stored in my office all year. Very disappointed in how they seem to be full of issues, I can't recommend it to anyone unless you want a big paperweight.

Easy to set up and works great