Question 1

buy a replacement fabric..  The corners started ripping first but not the middle has given away so my dog cant use it anymore...  help

Accepted Answer

I had a K & H Pet Products Original Bolster Pet elevated bed for my late 70 lb Boxer which was very sturdy and easy to assemble.. great quality. He had it for a year before he passed away and was in its original form and he laid on it daily in the backyard. I wish i kept it after he passed. The Bedsure was a mistake to purchase as i was being cheap for my new dog.

Question 2

It just arrived and it's missing the d poles how do I get them

Accepted Answer

Who did you buy it from?? I would contact your seller. When I bought my bed it was quite surprising that it was someone else's used bed and the individual was the one selling on Amazon... but, all of my pieces were there, just a bit used.

Question 3

i have a dog that measures 21 tall X 33 long and weights 73 lb. which bed should i buy medium or large?

Accepted Answer

Dear Customer, our Medium Raised Dog Cot: 43"L x 31.5"W x 8"H (Frame), 36"L x 31"W (Mesh), up to 65 lbs. Large Raised Dog Cot: 49"L x 35.5"W x 8"H (Frame), 43"L x 35"W (Mesh), up to 85 lbs. Best choose the Large size Elevated Dog Bed. Thanks!

Question 4

One of the poles the thread is cross can't put screw in what do I do

Accepted Answer

Some options are:
1.  Use a tap and die set to recut/clean up the threads
2.  Force an oversized screw in it and live with the fact it doesn’t match the rest
3.  Return the item to Amazon for a new one
4.  Contact the manufacturer for a replacement part.  Can’t remember where it’s made, this could be a challange.

Product Dimensions	124.46 x 89.92 x 20.32 cm; 3.5 kg
Item model number	BED-L-49
Breed Recommendation	Large
Item Form	Rectangular
Fill material	Cotton
Colour	Grey
Size	L(49"x35.5"x8")
Maximum Weight Recommendation	34.02 kg
Quantity	1
Care Instructions	Hand Wash Only
Special features	Cooling
Batteries required	No
Batteries Included	No
Item Weight	3.5 kg

Bedsure Elevated Raised Cooling Cots Bed for Large Dogs, Portable Indoor & Outdoor Pet Hammock with Skid-Resistant Feet, Frame with Breathable Mesh, Grey, 49 inches

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