Thanks for the Feedback: The Science and Art of Receiving Feedback Well Hardcover – March 4, 2014

I absolutely love this book. Yes... I mean it in the present. I keep it on my desk to reread portions every week because it is that good a book. I have heard it read to me by the authors no less than 3 times and reread it in written form twice.Why you may wonder? It is an utter delight (and so uncommon) to hear someone talk of communication as a responsibility of all parties involved. Those that receive feedback must have a framework to interpret feedback given (no matter whether it is done well or poorly by the provider) and this book aids the reader in identifying their own assumptions leading into a review process. It takes some of the pressure off both sides of the equation.For the receiver of feedback, embracing the realism and hope that this book projects from cover to cover is LIFE CHANGING. I am speaking from personal experience as this book changed my life. This book's effect was not only in my giving and receiving professional feedback but also for my personal life. As an example, I have lost 65 lbs when I applied lessons from this text to my personal life.I personally enjoyed the audio book version even more as the authors offer through their tone and speech even greater insight. I bought the written version to review favorite passages.This book (in audio form) after a particularly difficult feedback session that could have destroyed my sense of self and professionalism, probably saved my life. It gave me a lens to interpret what had happened. This book offered a framework to understand why the feedback was so painful and, at the same time, so UTTERLY USELESS despite the givers' best intent. Because of the authority with which these authors write, I was able to take back the power to make sense of the feedback that was offered as I lost my job as a spiritual leader. The feedback didn't have to be what others said should be, think an indictment of personal and professional worthlessness. I was no longer a limited to what they insisted it should be (because that is what they wanted it to be) but instead given the power to use what was offered in helpful ways based on the reframing this book provided. I was able to develop and be a better human instead of being destroyed by the feedback I had received.To the authors... Thank you Stone and Heen... please know that you changed my life.

I first checked this book out as an audiobook from my local library. After listening to it, I decided I needed a print copy to read, study, and highlight. Then I decided I also wanted a copy of the audiobook to have to listen to with my wife. So many good principles taught that everyone needs for productive conversations and relationships. The trick now is becoming familiar enough with them that it becomes second nature to actually apply them in every day life. Two other good companion books to this one are “The Anatomy of Peace” (or any of the publications of the Arbinger Institute, and “Never Split the Difference.”

An excellent and practical guide for receiving feedback in a mature and thoughtful way. The authors clearly outline our barriers that make us react to feedback negatively and unproductively, then they provide a framework for seeing feedback with more discernment and objectivity. Then they take you through ways to handle, process, and accept or reject feedback after you understand your personal baggage influencing your receptivity.I took a leadership class that included a book study from this book. We had to analyze how it applied to our own lives, and it really helped me be introspective and assess my behavior more objectively. The advice offered in this book can improve personal and professional relationships and promote more effective communication and growth.

this is such a crucial book - it has things written in such a way to be digestible for anyone reading

We use this for workshops we do and I love it!

What I like about this book is that it's easy to understand. I also like how they break it down. As a receiver of feedback it has taught me a lot of things. But the main things I like is how it gives examples. But also taught me what to look out for. An example would be the labels or for my blind spots that I may not see that someone else sees. In terms I use it for reference and to gain knowledge on receiving feedback better. And love taking notes and learning to use the skills.

This book is FULL of great information, helpful examples, humor, and practical things to try. The authors obviously have done their research and learned from their experiences. I'm using this information to build out a course on receiving and giving feedback. It's just one of my resources, but page for page it has more value than some of the other books and articles. I have 5 books on feedback and have read too many HBR.org and MindTools.com articles to count. All of the other books were good too, but this one does stand apart because if focuses first on being able to seek feedback in different ways and places a large emphasis on receiving it. We have always focused on how to deliver feedback, but the authors are correct when they say all the control is really in the receivers hands. Switching the focus from giving to receiving could have more wide spread impact in our organization because we all get feedback but many of us don't have a lot of opportunity to give effective feedback.Also, we like to focus our training courses on things that the participants are in control of. We can't control how the feedback is delivered to us, but we can change how we receive it.

Didn’t have to be 300+ pages. They could have said what they said in 200 or less and not made the last few chapters like molasses.