Jabra UJBTH Jabra Bt800 Bluetooth headset

I have owned my BT800 for almost 8 months and use it daily and could not be happier with this device. I researched many others and am extremely pleased with this choice---and I am picky. My Razr V3 connects EVERY time without a hitch and overall sound quality is superb. The LCD screen is nice because it displays connection status and battery life and a lot more. My only complaint might be that in certain "louder" environments I have to press it against my ear to hear, but this can be expected with any other headset. Regardless of what others say, this is a great device.

very stylish headset. easy to set up with the small screen, updating software is a easy as well.

The Jabra BT800 is a really different species when it comes to bluetooth headsets. First, it is big. I like it that way. It has a solid hook that slides behind the ear and holds it tight. Most of the other headsets I have tried "dangle" from the ear. They feel like they are ready to blow away with the next wind gust. Not this headset. Although it is big, after a minute or so, you won't know its there, so if it is long term talking you'll be doing, it will not become heavy or hurt your ear. The volume control is excellent and it has plenty of power to cut through the noisiest of environments. I have had no complaints from the people I talk with as to the quality of sound. A much touted feature of the BT800 is the backlit lcd screen that can display the caller ID (just the number, not the name from your phone's address book). It also displays setup information and previous caller list. The problem is the screen is very small. If you don't have eagle eyes, you most likely will not be able to read the display while you are occupied doing other things, like driving. This is a real problem in poor lighting conditions. In bright light, the chances of reading the screen are pretty much zero. I have had no battery issues with the headset. If you are going to use the BT800 with a Razr, I guarantee the phone will be dead long before the headset. You will NOT get a full day on the Razr if you use a bluetooth headset for most of the day, but that's another story. The problems this headset have for me are operational. While it connects easily, the hands free profile (initiate a call, end a call, etc.) is simply not consistent. Sometimes it works, sometimes not. It gets lost. The headset gets into states that are simply not recoverable without powering the unit off and/or reconnecting to your phone. For me, this happens on two different cell phones and a PC, so it is not exclusively a Razr/BT800 incompatibility issue. It has been updated with the latest firmware downloaded from the Jabra web site. When it works, it works well, when it doesn't you want to throw it through your car window. Ironically, its big enough to do some damage. To sum it up, the BT800 is the battleship of headsets. Lots of horsepower, looks nice and is ergonomically very well designed. The screen is too small to see, especially while you're driving. The operation is sporadic for me. I use a Razr and 2125 Cingular Smartphone. I also use it for Skype calls on my Notebook PC. I think the BT800 needs another software update.

As a purchaser for a corporation I have used numerous different bluetooth headsets out there "testing" them for our executives or getting them back with complaints from executives. This is one of those headsets that "makes the cut" for our guys. The sound quality of the person you are speaking to is fantastic, you can understand every word they say. The features on it (particularly the dialing features with the headset and the caller id) are great. It feels comfortable on your ear (even though it weighs a little more than some out there)...everything about it is fantastic except the microphone and the range. Range on this headset is about 10 feet...after that you lose the signal. The microphone makes you sound very digital. People had trouble understanding me at times and none of my voice-dials worked with this headset. Overall, it is a good headset regardless of the problems...but for pure functionality I would suggest the logitech freedom headset, it has a better microphone and speaker and far better range (up to 30-40 feet).

Purchased new in 2005, this headset worked fairly well for 11 months. After a factory software upgrade, the blue-tooth signal began to degrade. After a couple of weeks, the signal was so poor the headset had to be returned under warranty. The warranty turn-around time was 2 weeks. Jabra replaced the headset with a new one in March of 2006. The new headset seemed to lose the blue tooth signal every 10 or 15 calls, even with the cellphone right next to the headset. In July the display stopped working. I asked Jabra to replace the headset under warranty because I received the replacement only 4 months prior. They refused. 1 Week later, the headset stopped working completely. I would not recommend this product (or this company) based on their product line and service.

Product is very bulky and heavy. It surprised me that it came with it's own belt holster until I noticed it just wasn't something you could comfortably leave on. The speaker on this unit was great as it was always loud enough. However, the other party could not hear me if there was ANY background noise. This unit is equipped with DSP technology that actually cancels out the background noise (and does so quite well), but it also made my voice not understandable to the people I was talking to. The could hear that I was saying words, but my voice was modified so much I was told I sounded like a robot to multiple people. I even tried downloading the update software in hopes it would help, it did not. Another problem is that inbound calls always had the international country code added to it, so if I used the caller ID function to call a number, it wouldn't work as the cell phone didn't know whey that + was in front of the number. Is was going to exchange my original model with another to see if my unit was faulty. When I took it out of the holster to put in in the box for shipping, the ear piece broke. That was the final straw. I sent the item back and got the Jabra KX-10. Completely opposite. I cannot even feel it is on. There is no caller ID (I hardly miss that) and the speaker is not quite as loud. At least people can here me know.