My unit failed right after warranty, how can I get a replacement switch?

I would think that I might be one of the Last Folks you'd want an Opinion from; My Scooter came w/out an Adapter for Charging the Battery. Never got Satisfaction regarding same. My Scooter sits in My Basement; - - - - " Useless to Me "

Can the battery be purchased seperately?

I believe so. I saw it from B&H. Only preorder but that was last month. I went on vacation prior to that. So I haven’t purchased one myself. I would like an extra as well.

How do I receive a return authorization number as my unit is defective

Return via Amazon if a recent purchase, if you have to go through the company forget it.

Also can this be carried on carry on if flying to vacation?

Yes. Took it right on my carry on. Just placed the battery and charger along w my laptop in the bin going through security.

Underwater Scooter Dual Propellers With 2 Speed Compatible With Gopro

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

$3469.34

Duties & taxes included

In stock

Sold byAmazon British Virgin IslandsDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to British Virgin Islands.

Secure transaction

Description

🌊 Dive Deeper, Glide Faster, Capture Better!

CAPTURE EVERY DIVE - Compatible with GoPro mounts so you never miss a moment of your underwater journey.
TRUSTED DURABILITY - Crafted with tempered glass and robust plastic, designed to withstand your most daring dives.
LIGHTWEIGHT PORTABLE - At just 1.04 kg, it’s easy to carry and perfect for spontaneous aquatic escapes.
CUSTOMIZABLE SPEED CONTROL - Switch between two speeds to match your adventure mood and conserve battery life.
EFFORTLESS UNDERWATER THRILLS - Dual propellers deliver a seamless, powerful ride beneath the waves.

The G GENEINNO Underwater Scooter in sleek Alpha White features dual propellers and two-speed settings for a customizable underwater experience. Lightweight at 1.04 kg and compatible with GoPro cameras, it’s designed for adult divers seeking effortless propulsion and epic footage. Built with tempered glass lenses and durable plastic, it combines performance with reliability for your next aquatic adventure.

Specifications

ASIN	B07MW9HMX4
Age Range Description	Adult
Age range (description)	Adult
Brand	G GENEINNO
Brand Name	G GENEINNO
Closure Type	Strap
Colour	Alpha White
Customer Reviews	3.9 out of 5 stars 49 Reviews
Global Trade Identification Number	06972016030057
Included Components	mascara
Item Type Name	Underwater Scooter
Item Weight	1.04 kg
Lens Material	Tempered Glass
Lens Type	Single Lens
Lens material	Tempered Glass
Lens type	Single Lens
Manufacturer	Geneinno
Manufacturer Part Number	6972016030057
Material	Plastic
Material Type	Plastic
Model Number	6972016030057
Strap Type	Split Strapth, Spring Strap

Reviews

P**7

Super toller Service!!!! Jederzeit wieder!!!!!

BIn über den Service sehr, sehr, sehr erfreut!!! Gerät nach einem Jahr ausgetauscht!!! Vielen lieben DANK!!!!!! Mit lieben Grüßen Ciric

3.08.2020

C**G

Good battery- Great customer service.

Solid battery that works well. Customer service is responsive and accommodating.

6.06.2024

C**T

Muy bien

Muy bien :) solo estera bien de proposar un pack con 2 bateria

22.08.2019

A**R

Good Product

Great extension for battery life, or I just can surve the water in 20 minutes. However, the back-up battery is absolute nessesary for underwater exploring even in my back yard pool with friends. With this one, the scooter can be used up more than 45 minutes and the battery is not heavy to carry around.

20.05.2020

A**R

Good to have extra battery

It's good to have extra battery.

7.08.2023

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Farhan Q.

The delivery time was excellent, and the packaging was secure.

2 months ago

Pooja R.

The customer service exceeded my expectations. Perfect for buying products you can't find elsewhere.

1 week ago

View all Trustpilot reviews

$3469.34

Duties & taxes included

In stock

Sold byAmazon British Virgin IslandsDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to British Virgin Islands.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago