WHy did you change the formula? it is no longer thick and creamy and the flavor is worse

I order it all the time and it’s fine. I drink it cold, blended without crushed ice and blend it in my Ninja.

Does this contain Arabica or Colombian Coffee?

They use instant coffee in their blend, I'm unsure of what kind but hopefully the manufacturer can answer that part. I'm pretty sure arabica is more widely used to making instant coffee though.

Does this flavor have chocolate pieces?

No it does not. It's is however a delicious blend of coffee and chocolate flavors. Our a family loves it. If there were chocolate pieces in it they would be pulverized when you place it in the blender. If you want the texture, you could throw in some chocolate chips or pieces of your favorite chocolate during the last pulse or so of the blending process. I knew someone who would make milk shakes and put in a small amount of a melted Hershey bar while he was blending the shake. Created a bunch of micro pieces. Reminded me of stracciatella gelato.

The package gives explicit directions on how to make both hot or cold drinks

Mocha Blended Ice Coffee Beverage Mix 3 5 Pound Pack | Desertcart British Virgin Islands

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Sold byAmazon British Virgin IslandsDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

☕ Elevate your coffee game—blend, sip, and conquer your day!

CONSISTENT INDULGENCE - Silky smooth texture and rich chocolate flavor every single time
OFFICE TO HOME UPGRADE - Perfect for professional spaces and cozy kitchens alike
EFFORTLESS GOURMET MOCHA - Just add water for café-quality frappes anytime
SUSTAINABLY CRAFTED EXCELLENCE - Over 30 years of quality with people and planet in mind
VERSATILITY AT YOUR FINGERTIPS - Enjoy hot, iced, or frozen mocha creations tailored to your mood

Big Train Mocha Blended Ice Coffee Mix is a 56-ounce premium powder delivering rich chocolate flavor and a caffeine boost from Arabica coffee. Designed for versatile use—hot, iced, or blended—this mix offers consistent, smooth frappes with minimal effort. Trusted for over 30 years, it’s a sustainable, high-quality choice ideal for home, office, and café settings.

Specifications

ASIN	B00Z1DFHH2
Best Sellers Rank	#459 in Grocery & Gourmet Food ( See Top 100 in Grocery & Gourmet Food ) #34 in Instant Coffee
Customer Reviews	4.5 4.5 out of 5 stars (9,034)
Item model number	20501752_ea
Manufacturer	Kerry Group
Product Dimensions	7.88 x 9.88 x 11.75 inches; 0.01 ounces
UPC	642628035011
Units	56 Ounce

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