My battery will not hold a chrge. Who do I call?

THOSE BATTERIES DO NOT HOLD A CHARGE VERY LONG IF AT ALL I RETURNED MINE IN WITHIN THE WARRANTY PERIOD TO THE SELLER.IF WITH THE NEW BATTERY IT DID NOT WORK AS EXPECTED SO I CHALKED IT UP AND GOT AN ELECTRIC KNIFE CORDED KNIFEAmazon customer service can be reached at the following :US Customer ServicePhone toll-free in the US and Canada: (800) 201-7575Phone from outside the US and Canada: (206) 346-2992 or (206)-266-2992Another direct line: (206) 266-2335E-mail: orders@amazon.com

where can I get another battery?

I got a hold of the company directly and they sent me another battery. The first one died about 3 months after getting it and so did the new batteries. Love the knife but the batteries are no good. You can try ebay. Someone may have some extras.

would this knife work outside to do some small branch trimming? There doesn't seem to be a tool I am looking for.

Mine never worked at all .Does not charge and is sitting in the box at home.So the answer is "NO",it doesn't work any where.

hello the sonic blade 786500 cordless .where can i buy just the battery for it Joyce

Actually we ended up returning it. There wasn’t enough power to cut the meat. Ok for poultry but not good with pork (ham) or beef. We have replaced it with a corded one that does not hesitate when cutting. Not as convenient but constant consistent power.

Sonic Blade Cordless Rechargeable Knife | Desertcart British Virgin Islands

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Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

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$304.55

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Sold byAmazon British Virgin IslandsDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🔪 Slice into the future of cooking!

SAFETY FIRST - Integrated safety lock ensures peace of mind while you chop.
EASY MAINTENANCE - Dishwasher-safe blades make cleanup a breeze.
CONVENIENT CHARGING - Stay ready to slice with a charging block that keeps your knife powered.
LIGHTWEIGHT ERGONOMIC - Designed for comfort with a nonslip grip for precision control.
CUTTING EDGE PERFORMANCE - Experience the power of a high-torque motor for effortless slicing.

The Sonic Blade Cordless Rechargeable Knife combines a powerful high-torque motor with stainless-steel serrated blades, offering a lightweight design and nonslip grip for ultimate control. With an easy-to-access power switch and integrated safety lock, this knife is both user-friendly and secure. The included charging block ensures your knife is always ready to go, while the dishwasher-safe blades simplify cleanup. Measuring approximately 10 by 8 by 12 inches, it comes with a 1-year limited warranty.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

Vikram D.

The MOLLE sheath is of exceptional quality. Very happy with my purchase.

2 weeks ago

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