Microsoft Xbox One X 1TB Console with Wireless Controller: Enhanced, HDR, Native 4K, Ultra HD (2017 Model) (Renewed)

I ordered an XBox One. It arrived on-time. I set it up and it worked. On the next day it started making a loud noise like the fan was straining. The Xbox shut down four or five times over the next few days. I contacted the seller and they provided me information about potential cures for the issue. I tried several but when the Xbox shut down again, I asked for a new one. The process for returning was easy. They provided a paid shipping label and I could track it online. I received the new one within a week and it has worked fine. I would do business with this company again. The customer service chat was responsive and helpful.

In description it said the xbox was refurbished and in good working condition. However the first time I turned it on it instantly overheated. Then it would shut itself down with in a couple of minutes. This is not a refurbished unit. I sent it back to the company because they didn't have it set up to send it back to Amazon. Tracked the package and it showed that my return was received. In the instruction it said once my return was received they would issue the refund. However my refund wasn't issued. I messaged the company several times and they never responded. I was starting to think that I wasn't going to get my money back. So last ditch effort I called Amazon and the customer service representative could also see that my return was received. So she was able to refund my card. I would not recomend buying the product or anything else from this company.

I brought this last month. It works perfectly and my surprise is that when I opened it I got an Xbox Series x controller which is great. I will be buying from them again

After reading the reviews, I will admit I was a little apprehensive in buying a renewed xbox one x. Especially since the one advertised was $100 less than I had previously seen on Amazon. But, since it was a great deal and I knew I wouldn't find it or less, I went a head and bought it. I am so happy that I did. I actually waited to write my review until I had used the xbox for a while, since it seems others had issues after using it for a few days. Well, I purchased it on Feb 11 and it is now March 25 and not one issue. In fact, I even signed up for preview builds and have gotten a few updates since my purchase. I am able to game using 4k graphics for hours with no issues, no heating up, nothing wrong at all. I have a 55" 4k TV and the video from the xbox is amazing. I play heavy graphic games like Destiny 2, Call of Duty and others so at first I kept a close eye on the machine. I can literally game with heavy graphics for hours - like 4 -5 hours at a time and no issues. I also watch 4k streaming on Hulu and Netflix with no issues there either. The xbox did come in a generic box with only the power cord and wireless controller, but I get Gamepass Ultimate free through Bing rewards, so I wasn't too worried about not getting the Xbox Live Gold subscription. Also, I had extra HDMI cables, so again not an issue. As for looks, the machine looks brand new and the label says it was made in 2019, so maybe I got one that was not actually renewed, I dunno. There is no certified renewed sticker from Microsoft like they would put on it. All I know is, it works awesome and looks brand new, so I am happy. I would definitely recommend getting one. I use instant on, so it loads really fast and I can use my Android app to download games on the go, or use my voice via Google Assistant and turn the machine on/off, or to record things as I am playing rather than using the controller options in a "heavy situation." All-in-all a great purchase and I am happy I made the decision to go with it.

So far it's great! Took about a week to arrive. Brand new console. Controller had no wires, seems like it was previously used.

At the moment i am giving this product a review of 1 star. I have had the Xbox for maybe 2 weeks and it started to kick me out of games, it wouldn't load everything on the screen, it would tell me that my game data didn't sync and to reboot. Multiple issues list goes on... I am right now doing a factory reset. If this doesn't work, I am contacting the seller and demanding a full refund. I bought this as a (renewed) product, something I don't do and for good reason... Having to deal with issues like this!!! Not a happy guy right. You spend $300 on a product to only have a headache. Ridiculous to charge that much anyways for a renewed product. What sold me on it was the word (Enhanced) Xbox OneX... Ya enhanced pos...lol... I hope this reboot works... If it does or doesn't i will make sure to update my review and either change to positive stars or, well there is no changing below a 1 star but if this doesn't fix it, trust me I would give this negative stars if I could.Continuous & multiple issues... Have to Factory Reset for a 3rd time. Definitely sending this Xbox OneX back. Grrrrrrrr.... Not a happy guy & just trying to watch the new Star Wars movie on Disney+ with my boys as I promised... Nope... Gah... Never buying Renewed again. Such a headache.5/19/20I returned the Xbox just a few days ago and am currently waiting on my refund. The Xbox becane useless & it wouldn't allow me past an error screen with a code. When i looked the code up, it said I had to updat the Xbox via Thumbdrive by going to the Microsoft website then insterting that Thumbdrive into the Xbox & go through a multiple step process just to hopefully get it to fire up. Na, I'm good. At the moment I was completely over it. I hope others who have bought renewed fare better than I did. This will more than likley be the last time I buy a renewed anything. A headache not worth having.5/27/2020It took almost 2 weeks, but they were good on giving me my money back on the flawed product. Direct Deposit. I doubt I will buy renewed again after that experience.